1. Information We Collect
We collect information to provide better services and enhance your experience on our website.
a. Personal Information: When you make a purchase, register, or contact us, we may collect:
– Full Name
– Company Name (if applicable)
– Billing and Shipping Address
– Email Address
– Phone Number
– Payment Information (processed via secure third-party gateways)
b. Automatically Collected Information: When you visit our website, we may collect;
– IP address
– Device and browser information
– Website usage data (pages visited, duration, etc.)
– Referral source (e.g., Google, ads, etc.)
c. Cookies: Our website uses cookies and similar technologies to improve site performance, personalize content, and analyze traffic.
2. How We Use Your Information
We use the collected information to:
– Process and fulfill orders placed on our website
– Communicate with you regarding your orders or inquiries
– Improve our website, products, and services
– Send transactional emails and (if opted in) promotional messages
– Ensure website and transaction security
3. Payment Processing
Dradis Chemicals uses trusted third-party payment gateways such as:
– Razorpay
– Phonepe
– UPI (Unified Payments Interface)
– Credit/Debit Cards (via secure payment processors)
Important: We do not store or have access to your complete payment card details. All payments are processed through secure, PCI-DSS compliant gateways.
4. Sharing of Information
We do not sell or rent your personal information. We may share data with:
– Payment gateway providers (for transaction processing)
– Shipping/courier services (for order delivery)
– IT service providers (to maintain our website)
– Legal authorities, if required by law or to protect our rights
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
6. Data Security
We use industry-standard security measures, including SSL encryption, secure servers, and regular audits to protect your data.
7. Your Rights
You have the right to:
– Access or request correction of your personal data
– Request deletion of your account or personal information
– Opt out of marketing emails
– Object to or restrict processing in certain circumstances
To make a request, contact us at [your email].
8. WhatsApp and Other Communication
By providing your phone number, you agree to receive transactional updates or order-related communication via WhatsApp or SMS. You can opt out at any time by contacting us.
9. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or content.
10. Changes to This Policy
We may update this policy periodically. The latest version will always be available on our website, and the effective date will reflect the latest update.
11. Contact Us
If you have questions about this Privacy Policy, please contact:
Dradis Chemicals
Email: info@dradis.in
Phone: 8790455551
Address: Plot No. 20, Road Number 4, IDA Mallapur, Uppal Mandal, Hyderabad – 500076