Terms and Conditions

Welcome to DRADIS CHEMICALS. These Terms and Conditions (“Terms”) govern your use of our website, www.dradis.in, and the purchase of products from our online store. By accessing or using our website, you agree to abide by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. General Use

• You must be at least 18 years old or have the permission of a legal guardian to use our website.

• You agree to use the website in accordance with all applicable laws and regulations.

• We reserve the right to modify or discontinue any part of the website without prior notice.

2. Account Registration

• You may be required to create an account to make purchases.

• You are responsible for maintaining the confidentiality of your account information.

• We reserve the right to suspend or terminate accounts if fraudulent or unauthorized activities are detected.

3. Orders and Payments

• By placing an order, you agree to provide accurate billing and shipping information.

• All prices are listed in Indian Rupee and are subject to change without notice.

• We accept payments via UPI, Credit and Debit Cards.

• We reserve the right to cancel orders due to pricing errors, suspected fraud, or other reasons.

4. Shipping and Delivery

• Orders will be dispatched within 2 to 3 working days. The estimated delivery time is 5 to 7 days from the date of shipment.

• We are not responsible for delays caused by third-party couriers or unforeseen circumstances.

• Risk of loss passes to the customer upon delivery.

5. Returns and Refunds

• We accept returns within 5 days of delivery, provided the product is unused and in its original packaging.

• Refund will be credited, not processed within 10 business days after the returned item is received and inspected.

• Certain products may not be eligible for returns due to hygiene or customization reasons.

• To initiate a return, customers must contact our customer support at info@dradis.in or contact our customer care number 9100871266 and provide proof of purchase.

• Customers are responsible for return shipping costs unless the product received is defective or incorrect.

• If a returned item does not meet our return policy criteria, we reserve the right to refuse the refund or exchange.

6. Intellectual Property

• All content on our website, including images, logos, and text, is the property of Dradis Chemicals and is protected by copyright laws.

• Unauthorized use, reproduction, or distribution of our content is prohibited.

7. Limitation of Liability

• We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.

• Our maximum liability is limited to the purchase price of the product.

8. Privacy Policy

• Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

9. Governing Law

• These Terms shall be governed by and construed in accordance with the laws of Hyderabad Jurisdiction

• Any disputes shall be resolved in the courts of Medchal District, Telangana.

10. Changes to These Terms

• We reserve the right to update these Terms at any time.

• Changes will be effective upon posting on our website. Your continued use of our services constitutes acceptance of the revised Terms.

For any questions or concerns, please contact us at 9100871266.